How to Clear the Memory of the Brother DCP

1. Open the 'Printer Application' on your desktop of the computer. Find the Brother DCP-385C in the printer network.
2. Select the Brother printer in the network and open the file.
3. Clear all projects from the memory by clicking on them and moving them into your trash bin. Do this as a drag and drop method by clicking and holding the highlighted information and pulling it into the trash before releasing the click.
4. Try your printer again.
Restore to Factory Settings
1. Locate the two arrows on the key pad on the front panel. One is an 'up' arrow and one is a 'down' arrow.
2. Press either of the arrows (it doesn't matter which) until you see the words 'Factory Reset.'
3. Press the '+' button to choose the factory reset option. The machine will take a minute to clear out all memories.
4. Press 'Stop/Exit' button located on the panel to return to standard operating.