1. Open and closet the cartridge access door on the D125XI. Check to see if the open door error is still displaying.
2. Look over the printer's cartridge door to make sure nothing is blocking it from closing completely. Pay attention to any packing materials, small pieces of paper, or anything else small that could even slightly block the door from closing completely. Open the cartridge door and remove anything you suspect may be obstructing the door.
3. Turn the printer off by pushing the power button. Unplug the power cord from its outlet and from the back of the printer. Also disconnect the printer's USB cord. Wait 30 seconds, then reconnect the power and USB cords. Press the power button and see if the error message is still displaying.
4. Take the printer to a service shop if the open door error message is still displaying.
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