Sunday, February 15, 2015

How to Perform a Self

1. Check the manual to determine if your model has a self-test. You will find the procedure listed in the troubleshooting section.
2. Check Canon's tech support website, which is user friendly and easy to access. On the site, click 'Support.'
3. Click 'Consumer Products' and then 'Select Product.' Select your model from the dropdown menu. This should take you to the tech support page for your specific model.
4. Download the manual on this page in PDF format.
5. Read the FAQs under Technical Support. You can browse the questions search for a self-test.
6. Perform step-by-step troubleshooting by trying some of the following methods:Power up your computer and then hold cancel while pressing copy
Power up your computer and then hold cancel while pressing resume
Hold resume while powering on
Hold cancel while powering on
7. Some printers have built-in interfaces. Try searching through the control panel options for a troubleshooting menu or a diagnostics mode.

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